I need support now

When it comes to your mental wellbeing, there are a number of support options available to you during the coronavirus pandemic.

Counsellors are available to talk to you 24 hours a day, 7 days a week on Beyond Blue’s dedicated coronavirus phone support line and webchat.

They will provide you with counselling and useful information to help support your mental health and wellbeing, based on your specific needs.

All sessions are one-on-one and confidential, and you can let us know if you’d like to remain anonymous.

Coronavirus Mental Wellbeing Support Service

24 hours / 7 days a week

If COVID-19 has you feeling concerned about your wellbeing, our dedicated coronavirus mental wellbeing support service is available any time of the day or night.

Based on your specific needs, our trained counsellors will provide advice and information, and will direct you where to turn for further support.

The cost of a local call applies (could be more from mobiles).

Help for people who are deaf or hard of hearing

People who are deaf or have a hearing or speech impairment can contact us by phone using the National Relay Service.

Help for people for whom English is not their first language

People who do not use English as their first language can get free translation support from the Translating and Interpreting Service (TIS National).*

* The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Chat online

24 hours / 7 days a week

Sometimes you may not feel like talking on the phone, so why not connect with one of our counsellors online. They are available 24/7 to provide you with advice and support based on your specific needs.

Suicide and crisis support

For immediate support, call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000.

You can use the BeyondNow app to create a suicide safety plan. Find out more about safety planning here.

Join our forums

Chat with community members

The Beyond Blue online forums are a safe and informative space to chat with other members of the community. There is a dedicated discussion group ‘Coping during the Coronavirus Pandemic’ that is all about supporting and learning from each other during this challenging time.

Please be aware that our forums are community-led and not staffed by mental health professionals. To talk to someone one-on-one, please get in touch with the Support Service.

Speak with a NewAccess Coach

Developed by Beyond Blue, NewAccess is a free and confidential one-on-one coaching program.

It is designed for anyone who is feeling stressed, anxious or overwhelmed about everyday life issues, such as work, study, relationships, health or loneliness. The program offers up to six sessions using Low-intensity Cognitive Behavioural Therapy practices, and aims to help people break the cycle of negative or unhelpful thoughts and feelings.

For more information, go to the NewAccess section of the website.

Further information

Here are some links to trusted sources of information to support you during the coronavirus pandemic:

  • Head to Health can help you find the right digital mental health resources to support you through the COVID-19 pandemic
  • World Health Organization (WHO) A United Nations agency and world-wide leader in public health, WHO provides up-to-date advice, information and insights into this global pandemic.

For further information, advice and strategies ranging from managing the impacts of coronavirus on your daily life and work, explore the dedicated sections of this website.

Stay in touch with us

Sign up below for regular emails filled with information, advice and support for you or your loved ones.

Sign me up